Privacy Notice – GDPR & Data Protection

Last updated: 2025-09-07

1. Who we are

Salespie (“we”, “our”, “us”) is a digital agency and technology solutions provider based in Jersey. We deliver consultancy, development, and automation services to help businesses operate more efficiently.

We are registered with the Jersey Office of the Information Commissioner (JOIC) and determine why and how your personal data is processed. This Privacy Notice explains how we collect, use, and protect personal data when you interact with us.

2. How we collect your personal data

We collect information about you in the following ways:

  • When you complete online enquiry or contact forms on our website
  • When you interact with our staff by phone, email, or in meetings
  • When you sign up to newsletters, webinars, or marketing campaigns
  • Through cookies, analytics, and advertising tools (e.g., Google Analytics, Facebook Ads)
  • Through client projects where we act as a service provider or data processor

3. The types of information we collect

Depending on the nature of our interaction, we may collect and process:

  • Your name and contact details (email address, postal address, phone number)
  • Business details such as company name, job title, and role
  • Project information and correspondence relating to the services we provide
  • Payment and invoicing details
  • Technical information such as IP address, browser type, and website usage
  • Marketing preferences and engagement with our campaigns
  • We do not intentionally collect data relating to children.

4. Why we collect personal data

We use your personal data to:

  • Provide the services you request and manage client projects
  • Communicate with you regarding enquiries, contracts, and support
  • Process payments and issue invoices
  • Improve our website, services, and client experience
  • Personalise marketing (where you have consented)
  • Meet legal, regulatory, and contractual obligations

5. Who we share your data with

We will only share your personal data where:

  • It is necessary to deliver our services (e.g., using a third-party platform)
  • You have given your explicit consent (e.g., marketing subscriptions)
  • We are legally required to do so

6. Third-party data processors

We use trusted third-party services that process data on our behalf, including:

  • Jira/Confluence– database and project management
  • HubSpot – Customer Relationship Management
  • WordPress – Where we manage and host our website.
  • MailerLite / MailerSend – email marketing and transactional emails
  • N8N – automation workflows
  • QuickBooks – invoicing and accounting
  • Google / Facebook – analytics and digital marketing tools

Each processor operates under GDPR-equivalent terms and only processes data under our instructions.

7. Cookies and tracking

We use CookieYes to:

  • Block non-essential cookies until consent is given
  • Maintain a cookie declaration and consent log
  • Ensure compliance with data protection laws
  • You can change or withdraw your consent at any time through our cookie banner.

8. Data retention

We retain personal data only as long as necessary:

  • Client project files and communications: up to 6 years after completion, unless otherwise agreed
  • Invoicing and financial records: 6 years (to comply with legal obligations)
  • Marketing data: until you withdraw consent
  • Website analytics: anonymised or deleted after 26 months

9. Your data protection rights

Under the Data Protection (Jersey) Law 2018, you have the right to:

  • Request access to your data
  • Ask us to correct, limit, or delete your data
  • Withdraw consent for marketing or cookies
  • Object to processing based on legitimate interest
  • Request data portability to another provider
  • To exercise these rights, please contact us. We will respond within 30 days.

10. International data transfers

Some of our third-party processors may store or process data outside Jersey or the EEA. We ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your data.

11. Security

We apply suitable technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. We only work with processors who can demonstrate strong security practices.

12. Complaints or questions

If you have a concern about how we process your data, please contact us directly.

You also have the right to contact:
Jersey Office of the Information Commissioner
PO Box 449, St Helier, JE4 8YP
Email: enquiries@jerseyoic.org

Phone: +44 (0)1534 716530

13. Changes to this Privacy Notice

We may update this notice from time to time. The latest version will always be available at, xxxxx
.

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